Insurance claims management
Direct Inspect is an insurance claims management platform that streamlines the claims process by providing real-time collaboration between insurance carriers, adjusters, contractors, and policyholders. It offers digital tools such as video chat, photo capture, and document sharing to facilitate communication and documentation throughout the claims process, improving efficiency and reducing errors. The platform also offers data analytics and reporting to help insurance carriers identify trends and improve their claims handling process.
Our Process
Accuracy
Our founders have been contractors, inspectors, adjusters, and wholesale supply vendors. We are multifaceted in our knowledge and expertise of positioning us to understand all the variables, complexities, and dynamics of the insurance industry.
Customer Satisfaction
Our consultants complete comprehensive experiential training and accommodate all quality assurance and customer-centric measures for each insurance provider.
Ready For Deployment
Our team is ready at any moment to deploy to impacted areas to assist customers quickly and aid in the process of safely recovering from storm-related damages. We work with our carriers to facilitate a quick response and will have boots on the ground as quickly as possible.
Testimonials
Adam Smith
Every time I have Jacob as my VA vendor, the claim goes really well. He’s professional, courteous and polite to the customer and to me. He’s thorough and precise. I wish that he was my inspector on all my claims.
Jhon Deo
Jonathan was very thorough with his inspection, followed the standard process for inspection and had the photos uploaded within 15 mins of getting done with the inspection. THANK YOU!!!!“
Maria Mak
Jordan was very professional and thorough with his inspection. He walked me through a few areas that could possibly cause issues further down the road.
Jackma Kalin
The inspector was thorough, professional and had a smooth flow to his video collaboration. Enjoyed working with him.
Get the help you need.
Our team of quality assurance professionals perform a quality control review on all claim files daily.