Virtual Assist
Virtual Assist is a digital claims processing and management platform that leverages AI-powered tools and automation to streamline the claims handling process for insurance carriers and policyholders. The platform offers features such as real-time communication, damage assessment, estimate generation, and automated workflows to help expedite the claims process and reduce costs. Virtual Assist’s AI capabilities can also assist with fraud detection, risk assessment, and claim prediction, providing valuable insights for insurance carriers to improve their business operations.
Our Process
Testimonials
Adam Smith
Every time I have Jacob as my VA vendor, the claim goes really well. He’s professional, courteous and polite to the customer and to me. He’s thorough and precise. I wish that he was my inspector on all my claims.
Jhon Deo
Jonathan was very thorough with his inspection, followed the standard process for inspection and had the photos uploaded within 15 mins of getting done with the inspection. THANK YOU!!!!“
Maria Mak
Jordan was very professional and thorough with his inspection. He walked me through a few areas that could possibly cause issues further down the road.
Jackma Kalin
The inspector was thorough, professional and had a smooth flow to his video collaboration. Enjoyed working with him.
Get the help you need.
Our team of quality assurance professionals perform a quality control review on all claim files daily.